Securus Technologies

Securus Technologies1 post
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12 Nov, 2015

Hack reveals illegal phone records

Hacking Incident

A hack of Securus Technologies’ cloud storage system reveals the company reveals over 70 million records of phone calls, placed by prisoners to at least 37 states, in addition to links to downloadable recordings of the calls. The calls span a nearly two-and-a-half year period, beginning in December 2011 and ending in the spring of 2014. The data includes up to 14,000 phone calls between inmates and their lawyers. Normally, prisons are allowed to record phone calls of the inmates, but are not allowed to record calls from their lawyers. ACLU:

This may be the most massive breach of the attorney-client privilege in modern U.S. history, and that’s certainly something to be concerned about. A lot of prisoner rights are limited because of their conviction and incarceration, but their protection by the attorney-client privilege is not.


Securus is contacting law enforcement agencies in the investigation into media reports that inmate call records were leaked online. Although this investigation is ongoing, we have seen no evidence that records were shared as a result of a technology breach or hack into our systems. Instead, at this preliminary stage, evidence suggests that an individual or individuals with authorized access to a limited set of records may have used that access to inappropriately share those records…It is very important to note that we have found absolutely no evidence of attorney-client calls that were recorded without the knowledge and consent of those parties. Our calling systems include multiple safeguards to prevent this from occurring. Attorneys are able to register their numbers to exempt them from the recording that is standard for other inmate calls. Those attorneys who did not register their numbers would also hear a warning about recording prior to the beginning of each call, requiring active acceptance.

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