Uber offers a woman who claims she was sexually harassed during her ride a refund. In an e-mail exchange with Uber, the unidentified woman details her experience while using the taxi service company in London.
Towards the end of the journey he was asking if I liked blow jobs, saying that he was very good at going down on girls or giving “sucky sucky” to girls and did I want him to do it to me. He even suggested that he could pull over into a side street and do it now if I wanted, which was I think the scariest part of the drive. I am aware that this kind of thing becomes very much a he-said, she-said kind of deal, but I did want to make you aware of it as I feel that people really trust the Uber name (as I do) and my trust was completely violated. I am pretty relaxed and outgoing and I feel that I can take care of myself, and if I felt so uncomfortable I dread to think how a more timid girl would have felt. I won’t be taking this any further but I do implore you to take this quite seriously as I worry for other women who could find themselves in a similar situation.
Any driver who is accused of acting inappropriately is suspended from the platform while an investigation is undertaken. We would of course refund a trip if an incident had occurred or the rider was not happy.