Joe’s Crab Shack

Joe's Crab Shack1 post
11 Nov, 2015

Drops tips


Joe’s Crab Shack drops tipping at its restaurants, one of the first chains to do so. The chain will increase server wage to $14 an hour, offset by 12%-15% increase in food. The company says the move should reduce staff turnover, improve service quality, and actually lower prices for customers who are typically more generous with their tipping. CEO:

We’re really leading in our industry with regards to national brand going out and testing this thing in a meaningful way. So we want to be somewhat cautious.

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