Verizon/Netflix buffering dispute
Verizon and Netflix both make statements saying they are not to blame for the buffering users experience when accessing Netflix from a Verizon connection. Verizon’s blog post says the slowdown is caused by the fact that Netflix does not negotiate with them about how to manage the large amount of traffic it sends to Verizon’s network:
Netflix is responsible for either using connections that can carry the volume of traffic it is sending, or working out arrangements with its suppliers so they can handle the volumes.
A Netflix spokesperson responds in a statement to The Verge that it is Verizon’s responsibility to upgrade its connections so they can handle the traffic:
Congestion at the interconnection point is controlled by ISPs like Verizon. When Verizon fails to upgrade those interconnections, consumers get a lousy experience despite paying for more than enough bandwidth to enjoy high-quality Netflix video.
Upload speed boost
0 CommentsVerizon announces that it plans to upgrade its FiOS network so that customers have the same speed for uploads as for downloads. They point out that users today upload a lot of content, so they need a good upload speed:
Today, we are content creators, gamers, memory-makers and teleworkers. We upload home videos onto YouTube, post image-centric status updates on Facebook, share recipes and bedroom designs on Pinterest and upload family photos to Shutterfly for relatives to download later.
Smart Rewards
0 CommentsVerizon launches its Smart Rewards program that pays customers for interactions with their online Verizon Wireless account, such as logging in, signing up for paperless billing, and paying their bill. These points can be used to get discounts on hotels, car rentals, and more:
Most of us could not imagine life without our wireless phones; they are integrated into our daily lives and put convenience and accessibility at our fingertips. Now, Verizon Wireless is introducing a fun new way customers can get even more from their wireless service provider.
Throttles ‘unlimited’ 4G LTE plans
0 CommentsVerizon announces it plans to begin throttling the top 5% of downloaders on its 4G LTE plans. As of July 2014, this means people who download about 5 GB per month. The users are still able to use data while throttled but if the network has high traffic, they top 5% of data users will get slower service:
With tens of millions of customers, it’s our responsibility to upgrade and improve our network, services and practices, so you can continue to trust the network. With this in mind, we’ve implemented Network Optimization practices that will affect a very small percentage of customers.
Offering iPhone 6 for free
Shortly after Apple reveals the new iPhone 6, Verizon Wireless announces they will give customers the phone for free with the signing of a two-year contract. Customers must also turn in their old iPhone to be eligible for the offer. They will accept the following used iPhone models: 4, 4S, 5, 5S and 5C, as long as the device still works. Customers will be given a $200 gift card once they turn in their old phone so they can buy the iPhone 6 for $199.00. Verizon did not announce when the offer will end.