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17 Jun, 2015

$100 million fine for misleading customers

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The FCC fines AT&T $100 million for misleading customers about its “unlimited” data plans. AT&T failed to adequately tell customers that they could experience speeds that were slower than the normal speeds AT&T advertised. AT&T says it will dispute the fine:

The FCC has specifically identified this practice as a legitimate and reasonable way to manage network resources for the benefit of all customers, and has known for years that all of the major carriers use it. We have been fully transparent with our customers, providing notice in multiple ways and going well beyond the FCC’s disclosure requirements.