Glenn Britt dies
Former Time Warner Cable CEO Britt dies in his home following a battle with cancer. Britt remained as a member of the board after retiring in July 2013. He is survived by his wife, Barbara. Colleague Michael Willner says:
Glenn led a shift in increasing the importance and positioning of broadband versus the conventional business. He prodded and pushed us to think in that way.
Britt announces retirement
Britt announces he will retire as TWC CEO at the end of the year at age 64. He will be succeeded by Robert D. Marcus, 48. Marcus says his priorities will include focusing on residential subscriptions and customer service:
We’ve got to develop a level of emotional connection with our customers.