What's this? This is an unbiased just-the-facts news timeline ('newsline') about Time Warner Cable, created by Newslines' contributors. Help us grow it by finding and summarising news. Learn more

Time Warner Cable

Time Warner Cable17 posts

Time Warner Cable is an American telecommunications company formerly known as Warner Cable Communications. Its corporate headquarters are located in Manhattan’s Time Warner Center. The company was formerly controlled by Time Warner before being spun out into an independent organization in 2009.

23 Apr, 2015

Oppose cable Merger

AcquisitionMakes Statement

U.S. Sens. Markey and Warren urge the Obama administration to block Comcast’s proposal for a$45.2 billion acquisition of Time Warner Cable, saying the merger is bad for consumers.The lack of competition will only “make things worse” for consumers already frustrated by increasingly high cable and Internet bills. In a letter to Attorney General Eric Holder and FCC Chairman Tom Wheeler:

Today’s world demands affordable access to high-quality Internet and TV services. Should the transaction survive the FCC’s and DOJ’s reviews, we believe that Comcast-TWC’s unmatched power in the telecommunications industry would lead to higher prices, fewer choices, and poorer quality services for Americans.

20 Aug, 2014

Faster streaming via Time Warner Cable

Netflix announces a deal has been reached with Time Warner Cable that will allow the streaming service to connect directly through Time Warner Cable’s network instead of using a third-party. This will allow for better and faster streaming of Netflix’s content for subscribers who use Time Warner Cable to connect to the internet. A spokesperson for Time Warner Cable says the process is expected to be completed by the end of this month.

24 Jun, 2014

Majority of email accounts restored

The company reports all but the largest-volume Roadrunner email accounts are restored after a service outage. Residential customers can call 1-800-892-4357 for assistance.

For the vast, vast majority of our customers, 99.9 percent of the issues have been resolved…we’re working as hard as we can.

13 Jun, 2014

Retiring

Retirement

LaJoie announces in a memo that he is retiring as CTO effective December 31st:

As many of you know, I have been planning for quite some time to retire at the end of this year, after 21 years with TWC and following my 60th birthday. Recent events have made this decision more complicated, but after careful consideration, I intend to stay with that plan.

Hamid Heidary will lead TechNO as a consultant as LaJoie transitions duties.

11 Jun, 2014

Glenn Britt dies

Death

Former Time Warner Cable CEO Britt dies in his home following a battle with cancer. Britt remained as a member of the board after retiring in July 2013. He is survived by his wife, Barbara. Colleague Michael Willner says:

Glenn led a shift in increasing the importance and positioning of broadband versus the conventional business. He prodded and pushed us to think in that way.

29 May, 2014

Groups channels by genre

Announcement

The provider announces new channel groupings based on genre and makes HD options automatically available to customers with an HD box.

Channels will be grouped into themes like Entertainment, News & Info, Sports, Music, Kids & Teens and Premiums. Likewise, On Demand content will be found on channels 1000 and above in categories like Primetime On Demand, Entertainment On Demand, Kids On Demand and Music On Demand.

All parental control and DVR settings will transition automatically, so customers don’t have to worry about reprogramming their parental control settings or losing recordings of their favorite shows.

31 Oct, 2013

Loses 300,000 customers

The company loses over 300,000 customers in the third quarter, due in part to the CBS blackout. The company issues $15 million in credits during the quarter to customers who lost access to CBS-owned premium channels.

2 Aug, 2013

CBS blackout

The cable provider blacks out CBS stations in several cities after failing to resolve the companies’ dispute by 5 p.m. Over three million customers are affected in cities where CBS owns the network affiliates, while customers nationwide lose access to CBS-owned premium channels like Showtime, The Movie Channel, and The Smithsonian Channel.

It’s become clear that no matter how much time we give them, they’re not willing to come to reasonable terms. We thank our customers for their patience and support as we continue to fight hard to keep their prices down.

25 Jul, 2013

Britt announces retirement

Retirement

Britt announces he will retire as TWC CEO at the end of the year at age 64. He will be succeeded by Robert D. Marcus, 48. Marcus says his priorities will include focusing on residential subscriptions and customer service:

We’ve got to develop a level of emotional connection with our customers.

What's this? This is an unbiased just-the-facts news timeline ('newsline') about Time Warner Cable, created by Newslines' contributors. Help us grow it by finding and summarising news. Learn more