AT&T

Agrees to pay 105 million to stop investigation

8 Oct, 2014

AT&T agrees to pay 105 million, 80 million of that in consumer refunds, to settle a mobile cramming investigation by the FTC, FCC, all 50 states and the District of Columbia. Mobile cramming constitutes unauthorized charges on phone bills that often go unnoticed by consumers, such as ringtones and premium text messages. FCC Chairman Tom Wheeler:

For too long, consumers have been charged on their phone bills for things they did not buy. It’s estimated 20 million consumers a year are caught in this kind of trap, costing hundreds of millions of dollars. It stops today for AT&T.

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