Malaysian Prime Minister Najib issues a statement saying that the flight crashed somewhere in the Indian Ocean and everyone on board must be presumed dead. Family members not at Najib’s press conference receive a text message from the airline:
Malaysia Airlines deeply regrets that we have to assume beyond any reasonable doubt that MH370 has been lost and that none of those on board survived. [W]e must now accept all evidence suggests the plane went down in the Southern Indian Ocean.
The airline issues a subsequent statement defending its use of text messages and saying it has tremendous respect for the family members.
— Matt Young (@MattYoung) March 24, 2014