Sephora faces a lawsuit claiming discrimination against Asian customers following a 20% sale during which customers with Chinese names or Chinese email domains were blocked from their accounts. An unnamed Sephora spokeswoman:
This lawsuit significantly distorts the facts in this matter. We look forward to defending our actions in court. Among other points, we intend to make very clear that clients from a number of countries around the world have been impacted by a temporary block we needed to place on accounts in order to restore the functionality of our site during a surge of activity by resellers during a promotional event two weeks ago.