Two weeks ago, Suzanne Chase, of Acton, Massachusetts, receives a letter from the local VA hospital saying an appointment can be made for her husband. She had attempted to move her husband to that facility in 2012, but waited four months and received no reply. Her husband, Doug Chase, died in August, 2012. She says the department should have known he was dead because she applied for funeral benefits, and the request was denied. A spokesperson for the VA Department says:
We regret any distress our actions caused to the veteran’s widow and family.